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Net a Porter website is amazing. I love the layout ! Their delivery comes so fast, it is really impressive. They always send your order packaged beautifully. The website has a great selection of products and their prices are reasonable considering everything on the site are brand names. However their customer service is horrible. God forbid one has a problem with their order and want to get hold with a customer service representative, because that would be almost impossible. It is a real shame for a real nice website to have terrible incompetent people working for their customer service. In my opinion if the customer service is bad, it almost throws off all the positive things the site offers. Therefore, I find this website useless to shop from, but their newsletters would probably continue to stay a good update for me in the fashion sense.
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